How Printer-X works
People with 3D printers set their own prices. People without one send a file, pick a material and color, and get the print shipped to them. Printer-X holds the payment in between and keeps 10%.
Getting something printed
For customers
- Find a printerFilter by material, color, part size, price, and whether returns are accepted.
- Upload your fileDrop in an STL or OBJ. Printer-X checks it for holes, pieces floating in mid-air, spots that need supports, and whether it fits that printer, then estimates the weight so you see the full price before you send.
- They print and shipThe printer accepts, prints, and adds a tracking number. Your payment stays with Printer-X the whole time.
- Confirm it arrivedOnce you mark it received, you have 14 days to return it or report a problem. Then the printer gets paid.
Earning with your printer
For printer owners
- List your printerModel, build volume, nozzle, bed surface, and every material and color you stock.
- Set your priceA setup fee per part plus a price per gram. You also choose, per material, whether you take returns.
- Accept jobsEvery uploaded file arrives with its printability check. Download it, look it over, and decline anything you can't print well.
- Pack, ship, get paidAdd tracking when it ships. You receive 90% 14 days after the customer confirms it arrived, whatever the material.
Rules for printers
Short version of the Independent Printer Agreement
- Ship within 7 days of accepting a job, with tracking. An overdue order hides your listing; 3 late orders removes you.
- Print quality and packing are on you. Customers can report a problem within 14 days and Printer-X decides on refunds.
- No firearms or firearm parts, weapons, counterfeits, or anything that infringes someone's design.
- Customer files and addresses are for that order only. Delete files when you're done.
- You're an independent business. Printer-X keeps 10% and pays out 14 days after delivery.
How Printer-X spreads the work around
So a few printers can't take everything
- Every printer sets how many jobs they can handle at once and per week. As they fill up their listing shows Busy, then Very busy, then Fully booked, and they move down in search until they ship.
- Fully booked printers can't take new requests, so nobody gets buried and nobody waits on a printer that's already swamped.
- New printers get a first look for their first 21 days so they can earn a review. Printers with close prices and ratings take turns at the top.
- No single printer can take more than about 15% of a month's orders without moving down in search. Customers who search for them by name still find them.
- None of this lifts a printer with bad reviews. Ratings come first; fairness only decides the order among printers who are already good.
Packing and shipping guide
For printer owners
- Let the print cool fully and remove supports, brims, and stringing before packing.
- Wrap each part on its own in bubble wrap or kraft paper. Fill empty space so nothing moves when you shake the box.
- Thin or tall parts break at layer lines. Pack them lying flat and add a strip of cardboard along their length.
- Use a box, not a padded mailer, for anything over about 100 g or with fine detail.
- Buy a tracked label and paste the tracking number into the order. Orders can't be marked shipped without one.
- Include a slip with the order name so the customer knows which request it belongs to.
Returns and recycling
Each printer owner decides, per material, whether they accept returns. Customers see this before they order.
When returns are on, customers have 14 days after delivery to send the print back. The owner confirms it arrived, the customer is refunded, and the owner can grind the part and re-extrude it into filament, so the material isn't lost.
The customer pays the postage to send it back, and it has to be posted within 7 days of starting the return. If it isn't, the return lapses and the owner is paid.
Something wrong with the print itself? You can report a problem on any order within 14 days of delivery, whether or not the material takes returns. The payment is held while Printer-X looks at it and decides whether to refund you.
Resin and flexible TPU can't easily be recycled at home, which is why many owners sell them as final sale.
Fees and who's responsible
Printers set their own prices. Printer-X keeps 10% of each order, taken from the printer's side, and the customer pays the price shown.
Printer-X is a marketplace, not the manufacturer. Printer owners are responsible for print quality and shipping. Customers are responsible for sending a printable file and for any rights to the design.
Payments are held until 14 days after the customer confirms delivery, which is how long they have to return the print or report a problem. The same wait applies on every material, final sale included.